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snakeskin

Shipping Policy

Pet boa constrictor on green foliage

General protocal

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At Yoda's Boas, the health and safety of our animals are our highest priority. We carefully plan every shipment to ensure your new boa arrives safely and with as little stress as possible.​

All live animals are shipped via FedEx Priority Overnight and will be held for pickup at the closest conveinent available FedEx Hub Center.
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Orders placed Monday through Wednesday will typically ship on the next available shipping day weather permitting. Shipping is $75 flat fee in the continental U.S. for priority overnight delivery. We ship only Monday through Wednesday weather permitting (between 40°F-90°F).  We guarantee live delivery ONLY if you sign for your shipment.
We do not ship on weekends or holidays.

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Inclement Weather Policy

The welbeing and safety of our animals comes first!

We reserve the right to delay any shipment if temperatures are considered unsafe at either the shipping or destination location.

Shipping may be postponed due to:

  • Excessive heat

  • Freezing temperatures

  • Severe weather

  • Natural disasters or other unsafe shipping conditions

We will work with you to reschedule shipment as soon as conditions are safe.

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Live Arrival Guarantee (LAG)

We offer a Live Arrival Guarantee ONLY under the following conditions:

  • The shipment is sent to the designated FedEx Ship Center.

  • The customer picks up the animal within one (1) hour of receiving the official FedEx delivery notification.

  • The customer immediately inspects the animal upon pickup.

  • Any issues must be reported to us within one (1) hour of pickup and must include clear photos and/or video.

Failure to sign for your pick up nor picking up the shipment within one hour of notification voids the Live Arrival Guarantee.
 

Shipping Risk & Liability

Once a shipment has been accepted by FedEx, responsibility for the transportation of the package transfers to the carrier.

Yoda's Boas is not responsible for:

  • Shipping delays

  • Lost packages

  • Mishandling by the carrier

  • Damaged packaging

  • Injury or death occurring during transit due to carrier negligence 

  • Any other damages caused while the package is in FedEx's possession

Any claims regarding shipping damage, delays, or carrier negligence must be addressed directly directly with FedEx by the customer.
 

Customer Responsibilities

By placing an order, the customer agrees to:

  • Provide accurate shipping and contact information.

  • Be available to receive shipping notifications.

  • Pick up the animal from the designated FedEx Ship Center within one hour of delivery notification.

  • Inspect the animal immediately upon pickup.

  • Contact us immediately if there is a concern upon arrival.
     

By purchasing from Yoda's Boas, you acknowledge that you have read, understood, and agreed to our Shipping Policy.

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